Pricing that grows with your team

Start free. Upgrade when your support workload outgrows the limits.

Freemium

Free forever. Try the product, validate the workflow before committing to a paid tier.

Free

forever

  • ✓ 1 agents
  • ✓ 1 client orgs
  • ✓ 50 tickets / month
  • ✓ 1 GB storage

Starter

Small teams getting started with structured support.

RM 199 /month

  • ✓ 5 agents
  • ✓ 10 client orgs
  • ✓ 1,000 tickets / month
  • ✓ 10 GB storage
Most popular

Pro

Growing support teams that need automation and integrations.

RM 499 /month

  • ✓ 15 agents
  • ✓ 50 client orgs
  • ✓ 5,000 tickets / month
  • ✓ 50 GB storage
  • ✓ AI-assisted ticket suggestions and replies (Anthropic-powered).
  • ✓ Public REST API and webhook subscriptions.

Business

Established support orgs with compliance and SSO needs.

RM 999 /month

  • ✓ 50 agents
  • ✓ Unlimited client orgs
  • ✓ Unlimited tickets
  • ✓ 200 GB storage
  • ✓ AI-assisted ticket suggestions and replies (Anthropic-powered).
  • ✓ SAML / OIDC single sign-on with just-in-time provisioning.
  • ✓ Multi-level SLA escalation rules and business-hours calendars.
  • ✓ Public REST API and webhook subscriptions.

Enterprise

Large deployments with white-label, custom contracts, and priority support.

Custom

contact sales

  • ✓ Unlimited agents
  • ✓ Unlimited client orgs
  • ✓ Unlimited tickets
  • ✓ Unlimited storage
  • ✓ AI-assisted ticket suggestions and replies (Anthropic-powered).
  • ✓ SAML / OIDC single sign-on with just-in-time provisioning.
  • ✓ Multi-level SLA escalation rules and business-hours calendars.
  • ✓ Public REST API and webhook subscriptions.
  • ✓ Custom branding, logo, colours, and email sender override.
  • ✓ Direct access to vendor support team with priority SLA.

All paid plans billed monthly in MYR. Cancel any time from your account settings.